Terms and Conditions

Service provider identity

Maidly is a digital household task management platform.

Website and app scope

These terms apply to the Maidly website, app, and related digital services.

User eligibility

Users must be legally eligible and responsible for accurate account information.

Account responsibilities

Users are responsible for account credentials and activity under their account.

Subscription plan

• Maidly Annual Plan.
• 365 SAR per year.
• Service access starts immediately after successful payment.
• The subscription is manually renewed and does not auto-renew by default.

Acceptable use

The service must be used lawfully and without abuse or unauthorized access.

Household and worker data responsibility

• Users are responsible for entering accurate instructions.
• Users must respect worker rights and local laws.
• Maidly is a management and communication tool, not an employment agency.

AI-generated instructions disclaimer

AI suggestions are supportive only and must be reviewed by the user before use.

Payment terms

Payments are processed securely through a licensed payment provider. Maidly does not store full card details.

Refund and cancellation reference

Refund and cancellation rules are set in the Refund Policy page.

Limitation of liability

Maidly does not guarantee that every instruction will be executed correctly by the worker and is not liable for indirect damages to the extent permitted by law.

Intellectual property

Platform intellectual property rights remain with Maidly and its licensors.

Account suspension for misuse

Accounts may be suspended or terminated for misuse or terms violations.

Governing law

Kingdom of Saudi Arabia.

Contact email

support@maidly.cc