Privacy Policy

Service provider identity

Maidly is a digital household task management platform operated in Saudi Arabia.

Contact email

support@maidly.cc

Types of data collected

• Account data.
• Home profile data.
• Worker profile data.
• Task and instruction data.
• Images and voice notes uploaded by users.
• Payment metadata only; no full card data stored by Maidly.
• Analytics and cookies data.

Purpose of processing

• Provide and operate the service.
• Manage subscriptions.
• Translate instructions.
• Improve user experience.
• Support and troubleshooting.
• Security and fraud prevention.

Payment processing

• Payments are processed through approved and licensed third-party payment gateways.
• Maidly does not store full card numbers, CVV, or sensitive payment credentials.

Data retention

Data is retained as needed to provide the service and comply with legal obligations.

User rights

• Access.
• Correction.
• Deletion request.
• Withdrawal of consent where applicable.

Contact for privacy requests

For privacy requests, contact: support@maidly.cc

Data security

We use reasonable technical and organizational safeguards to protect data.

Third-party processors

We may use third-party processors to host and operate parts of the service.

Children data note

Maidly may include household tasks related to childcare, but the app is not directed to children.